Privacy notice

Who is responsible

Super Plumbing is responsible for the personal information submitted through this website. You can contact the business by email allymurray88@gmail.com with privacy questions.

What is collected

When you send an enquiry, the business receives the details you enter, such as your name, contact details, postcode, requested service, and message. Basic technical and security information may also be processed to deliver the website and prevent misuse.

How the information is used

The business uses enquiry information to respond, discuss the work, prepare a quote, and take steps you request before agreeing a service. It may also keep information where reasonably necessary for business records, legal obligations, security, or resolving disputes.

Who processes the information

Ardlo provides the website and enquiry service and processes information for Super Plumbing. Other service providers may process information where needed to operate communications, hosting, security, and storage. Enquiry information is not sold.

How long information is kept

Information is kept only for as long as reasonably needed to handle the enquiry, provide an agreed service, maintain necessary business records, meet legal obligations, and resolve disputes. The exact period depends on the enquiry and whether work is agreed.

Your rights

Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, portability, or object to its use. Contact Super Plumbing to make a request. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

Updates

This notice may be updated when the website or the way enquiries are handled changes.